DEALER PORTAL

Canadian Smart Home Technology and Security Store

Smart Home Products • Alarms • Security Systems • Security Cameras

Privacy Policy

 

We are committed to providing the best possible shopping experience with complete respect for our customers security and privacy.  During the course of conducting business with AARtech Canada, we must collect certain information which is used according to the following privacy policies.

Customer Information

In order to provide support we will ask your name, phone number, and/or e-mail address.  This information will strictly be used to communicate with you and provide support as needed.  If you place an order on our web site we will also require your address.  During checkout you may choose one of several payment methods which may require you to submit your credit card information or other payment details.   We do not release this information to any outside parties except as required to complete your transaction such as to the credit card processor, Paypal, courier or order tracking service or satisfaction surveys. We only release the minimum details required to carry on these transactions.  The IP address of your computer or mobile device is also used for fraud screening purposes.

To safeguard your information, we run secure servers and employ high grade SSL encryption.  Furthermore, we do not store credit card information entered during the checkout process.

Email Newsletter

Customers and visitors are encouraged to sign up for our e-mail newsletter to be made aware of new products, events and promotions.  We only add e-mails to our newsletter at your request and we will remove you from the list at your request.  We do not rent, sell, trade or otherwise disclose your e-mail to outside parties.

Contests and Promotions

Should you choose to enter in to one of our contests we may ask for your name, address, telephone number and/or e-mail address in order to notify you should you win.  We may also give you credit for your win or entry on our web site using only your name and city/province only.

Cookies and Tracking

Our web site uses 'cookies' which are small files stored by your browser on your computer to indentify your sessions with our web sites.  These cookies also help to secure your shopping experience so that no-one else will take over your shopping cart.  Cookies are also used to track advertising performance and clicks from partners like Bing, Yahoo and Google, for analytics purposes.  Your IP address of your mobile device is also used to analyze clicks from web searches or advertising.

Your Information and Third Parties

We do not sell, rent trade or otherwise disclose your personal information to outside parties except as absolutely necessary to complete a transaction or support session.  We may disclose personally identifiable information if required to do so by law, as compelled by a court order, legal process or to defend the property or rights of AARtech Canada or the users of our web site.  We do take fraud very seriously and do report IP addresses and personal information to the authorities of those suspected of fraudulent activities with respect to our web site, property or users.

You may receive a follow up email on our behalf from Shopper Approved, asking that you rate your shopping experience.  This is a one time transactional follow up email and not an email subscription.

Changes To This Policy

We may periodically make changes to this policy so please feel free to visit this page often as we will publish any changes immediately to this page.  Please feel free to contact us any time for any additional information with respect to our privacy policy.  This policy does not cover information use required for the operation of the Internet or that is beyond our control.

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