Shipping

We ship across Canada and the United States from our warehouse in Ontario via Canada Post and UPS using a simple flat rate based on location.

Province	Flat Rate Charge
Ontario, Manitoba, Quebec	Canada Post Ground $10, UPS Ground $15
All others except NU, NWT, YT	Canada Post Ground $15, UPS Ground $20
United States	Expedited $15, Xpresspost $25, UPS Ground $30

FOR A LIMITED TIME, MOST RETAIL USA AND CANADIAN ORDERS over $500 before tax will receive FREE Canada Post Expedited shipping. Does not apply to dealer orders.

Large packages to remote areas, especially northern Canada & Alaska may require additional shipping charges and we will notify you prior to shipping your order if this is the case.  Other shipping methods including Air and freight collect are available by request. Shipping options are shown during the check-out process prior to submitting any credit card information.

Dealer orders may be subject to actual freight charges in the case of bulky/heavy items.

LOSS / DAMAGE / INSURANCE

All shipments are insured against damage or loss. It is your responsibility to inform us of any shipping damage or missing items within 24 hours of receiving the package. Notification beyond 24 hours may result in the claim being denied. Customers outside Canada will be responsible for any applicable customs, duties and/or taxes.

How long will it take to receive my order once you ship?

Canada Post delivery time is 1 day to southern Ontario, from 1-3 days in MB/QC & northern Ontario, up to 5-6 days to BC & Newfoundland.  UPS is typically a day or two faster, and recommended for orders shipping to business addresses.  We provide a shipping time estimate at checkout. 

Shipments Outside Canada

Shipments outside Canada may be subject to local state taxes, brokerage and duties which are not included in our shipping costs.  Generally speaking Canada Post (USPS in USA) doesn't charge duties or brokerage particularly on lower value shipments to individuals.  UPS always charges brokerage fees to shipments in to the USA by ground service.  UPS Express Saver includes brokerage fees.  Please email support or call for UPS Express Saver freight quotes.