The events surrounding COVID-19 are without precident. Our ecommerce business provides essential products including security, surveillance cameras, networking equipment and the like to various front line installers and agencies in need. As a result we are still taking calls, answering emails, processing and shipping orders, filling backorders and stocking product. Orders are being filled promptly and most are shipping the same day.
At the same time, the well being of our team members is a top priority so we have implemented a number of policies and procedures and continue to monitor and follow the guidance of health officials.
For the time being, we are not allowing pick-up orders. Instead we can ship direct to your home or work with free shipping on orders over $100 and inexpensive flat rate shipping for smaller orders.
At the same time, it's important to point out that as a result of numerous factors, the Canadian dollar has taken a severe drop in value compared to the USD. As a result of the pandemic, oil price war and global uncertainty, the supply chain from our vendors is changing daily. Unfortunately prices are increasing on many product lines as most are tied iin one way or another to the $USD.
We truly value your business and appreciate your support and your business during these difficult times. It's great customers like you that will allow us to continue to offer the very best product selection, support and service. We look forward to continuing this tradition for years to come!!